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  • Terms of use

    Found in Using this website / Terms of use

    By viewing and using this site, you agree to these Terms of use.

  • Check if you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Check if you are a citizen

    To find out if you are a New Zealand citizen, use the online tool or ask the Citizenship Office.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • What is a rates rebate

    Found in Housing and property / Get financial help with housing / Get a rates rebate / What is a rates rebate

    Learn what a rates rebate is, how much it is and how you may get it.

  • Support someone in prison

    Found in Law, crime and justice / Prison life / Support someone in prison

    If you know someone in prison, you can support them by visiting, calling or writing to them.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • History of daylight saving in NZ

    Found in Recreation and the environment / Daylight saving in NZ / History of daylight saving in NZ

    New Zealand first introduced daylight saving time in 1927. The current times have been fixed since 2007.

  • What is a credit record

    Found in Consumer rights and complaints / Debt and credit records / What is a credit record

    Find out what is on a credit record, who can access your credit record, and your rights to change information on it.

  • Contact the Citizenship Office

    Found in Government A-Z / Department of Internal Affairs / Citizenship contact information / Contact the Citizenship Office

    Check the progress of your application: To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe.

  • If your situation changes

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If your situation changes

    If you’re getting NZ Superannuation or the Veteran’s Pension, you must let Work and Income know of changes to personal information such as your address, your relationship or your living arrangements.

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