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If your situation changes

If you’re getting NZ Superannuation or the Veteran’s Pension, you must let Work and Income know of changes to personal information such as your address, your relationship or your living arrangements.

There are a number of things you must let Work and Income know about. These are the same whether you’re getting NZ Super or another government benefit or payment — for example, you must let them know if you move house or your bank account details change.

What you have to do when you’re getting a benefit from Work and Income

NZ Super or the Veteran’s Pension

There are other changes that you need to tell Work and Income about if you’re getting NZ Super or the Veteran’s Pension.

Overseas pensions

If you or your partner get a pension from overseas you must let Work and Income know — it could affect how much NZ Super or Veteran’s Pension you’re paid.

NZ Superannuation, Veteran’s Pension and overseas pensions

Death of your partner

If your partner is getting NZ Super or the Veteran’s Pension, you must notify Work and Income if they die. If you do not, and they keep being paid, you might have to pay Work and Income back. You can fill out an online form or call Work and Income.

Tell Work and Income about a client who has died

NZ Super freephone: 0800 552 002 (NZ only)

Veteran’s Pension freephone: 0800 650 656 (NZ only)

If your partner is included in your NZ Super or Veteran’s Pension

If you choose to include your partner in your NZ Super or Veteran’s Pension as a ‘non-qualified partner’ your payments are income tested. You must let Work and Income know if there are any changes in your income or finances — for example you or your partner starts or stops a job, or opens a business.

Freephone: 0800 552 002 (NZ only)

Your partner and NZ Superannuation

Travelling overseas

If you’re away from NZ for 26 weeks or less you’ll still receive your NZ Super or Veteran’s Pension. If you’re away for more than 26 weeks you can sometimes get all or part of your pension.

You need to contact Work and Income at least 6 weeks before you leave New Zealand

Travelling overseas with NZ Super or the Veteran’s Pension

Moving overseas if you get NZ Super or the Veteran’s Pension

If you get other support from Work and Income

You need to check the guidelines for individual benefits or allowances, such as the Accommodation Supplement, Disability Allowance or Temporary Additional Support to see what you need to do.

All Work and Income benefits and payments

Financial help and benefits if you’re over 65

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