If your situation changes
If you’re getting NZ Superannuation or the Veteran’s Pension, you must let Work and Income know of changes to personal information such as your address, your relationship or your living arrangements.
There are a number of things you must let Work and Income know about. These are the same whether you’re getting NZ Super or another government benefit or payment — for example, you must let them know if you move house or your bank account details change.
NZ Super or the Veteran’s Pension
There are other changes that you need to tell Work and Income about if you’re getting NZ Super or the Veteran’s Pension.
If you or your partner get a pension from overseas you must let Work and Income know — it could affect how much NZ Super or Veteran’s Pension you’re paid.
Death of your partner
If your partner is getting NZ Super or the Veteran’s Pension, you must notify Work and Income if they die. If you don’t, and they keep being paid, you might have to pay Work and Income back. You can fill out an online form or call Work and Income.
NZ Super freephone: 0800 552 002 (NZ only)
Veteran’s Pension freephone: 0800 650 656 (NZ only)
If your partner is included in your NZ Super or Veteran’s Pension
If you choose to include your partner in your NZ Super or Veteran’s Pension as a ‘non-qualified partner’ your payments are income tested. You must let Work and Income know if there are any changes in your income or finances — for example you or your partner starts or stops a job, or opens a business.
Freephone: 0800 552 002 (NZ only)
If you’re away from NZ for 26 weeks or less you’ll still receive your NZ Super or Veteran’s Pension. If you’re away for more than 26 weeks you can sometimes get all or part of your pension.
You need to contact Work and Income at least 6 weeks before you leave New Zealand
If you get other support from Work and Income
You need to check the guidelines for individual benefits or allowances, such as the Accommodation Supplement, Disability Allowance or Temporary Additional Support to see what you need to do.