Note:

For information about COVID-19, visit the Unite against COVID-19 website.

What is a rates rebate

A rates rebate is a partial refund for people who pay rates to the council.

You must be:

  • the person who pays the rates on the property that’s your home
  • living in your home
  • listed as the ratepayer in the council’s Rating Information Database (RID). This database has all the information about rates and ratepayers for every property in your council’s area.

You cannot apply if:

  • your property is mainly used for commercial activities, for example farming or business
  • your property is a rental property or holiday home.

If you live in a retirement village

Most retirement village residents, including people who live under a licence to occupy agreement, can apply for a rates rebate.

If your name is not on the rates bill

You may still be able to apply if your name is not on the rates bill, for example if you live in an owner-occupier flat, such as a company share flat or apartment. There is an extra step in the application process.

If you own more than 1 property

If you own more than 1 property, you cannot claim for other properties even if they’re in a different council area.

If you live in a trust owned property

You need to be a named trustee and also listed in the council’s Rating Information Database (RID) to be able to apply.

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