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For information about COVID-19, visit the Unite against COVID-19 website.

Supporting someone in prison

If you know someone serving a prison sentence, you can support them by visiting, phoning or writing to them.

Visiting someone in prison

To visit someone in prison you need prior approval and a visit time booked. On the day, you’ll need to bring your approval letter and identification.

Visiting a prisoner

Sending mail and other items

Letters can be sent to people in prison, along with payphone cards and cheques. Contact the prison directly to check if other items can be sent.

Write to a prisoner

Making phone calls

The person in prison can make calls using payphones, but the phone number must be approved by prison staff.

Phone calls

If you cannot find a prisoner

If you want to contact someone in prison but do not know where they are, you can write to the Department of Corrections.

Find a prisoner

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