COVID-19 and citizenship services:
At Alert Level 1 we encourage you to apply online or by post.
If you need to come in for an appointment:
- Bring a credit or debit card with you – our counters no longer accept cash payments.
- Scan the QR code using the NZ COVID Tracer app.
- Stay home if you feel unwell, and call us instead.
|Freephone:||0800 22 51 51 (New Zealand only)|
|Phone:||+64 4 462 0651 (outside New Zealand)|
|Street address:||Level 1, BNZ Centre
120 Hereford Street
|Postal address:||New Zealand Citizenship Office
PO Box 25211
Contact us through NZ Relay
If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.