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Christchurch office

COVID-19 and citizenship services:

At Alert Level 1 we encourage you to apply online or by post.

If you need to come in for an appointment:

  • Bring a credit or debit card with you – our counters no longer accept cash payments.
  • Scan the QR code using the NZ COVID Tracer app.
  • Stay home if you feel unwell, and call us instead.
Freephone: 0800 22 51 51 (New Zealand only)
Phone: +64 4 462 0651 (outside New Zealand)
Opening hours:
  • Monday to Friday: 9am to 4pm, by appointment only
  • Public holidays: closed
Street address:
Level 1, BNZ Centre
120 Hereford Street
(Show map)
Postal address:
New Zealand Citizenship Office
PO Box 25211
Christchurch 8144
Online information:

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

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