Contact the Citizenship Office
Check the progress of your application:
To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe.
Issues with the 2degrees network:
Some callers using the 2degrees network are having their calls disconnected after 30 minutes.
2degrees are aware of the issue and are working to resolve it.
If you have difficulties contacting us by phone, email us and we can arrange to contact you back.
| Freephone: |
0800 22 51 51 (NZ only) |
|---|---|
| Phone: | +64 4 462 0651 (outside NZ) |
| Email: |
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| Contact centre hours: | Monday to Friday, 9am to 5.30pm |
| Postal address: | PO Box 10680 Wellington 6140 |
| Online information: |
What to include when you email us:
For enquiries about a current application, email citizenship@dia.govt.nz and include:
- the applicant’s full name, date of birth and country of birth
- the delivery address and daytime contact number
- details about your enquiry.
Contact us through NZ Relay
If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.