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How to make a complaint
Found in Engaging with government / Complain about a government department / How to make a complaint
If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.
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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Community Services Card
Found in Health / Financial help and services / Community Services Card
Work and Income supply the Community Services Card (CSC) on behalf of the Ministry of Health to help lower healthcare costs.
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Paying tax if you come to work in NZ
Found in Tax, benefits and finance / Tax / Paying tax if you come to work in NZ
If you’re coming to NZ to work, you’ll need to pay tax.
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Refugees coming to New Zealand
Found in Immigration and visas / Refugees coming to New Zealand
Over 1,000 people come to New Zealand every year as refugees. Find out who can come here as a refugee and how the New Zealand government helps them resettle here.
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Complain about a TV or radio programme or an ad
Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad
If you think a TV or radio programme hasn't followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) hasn't followed the advertising standards, you can complain to the relevant authorities.
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Dog problems and complaints
Found in Housing and property / Neighbourhood problems / Dog problems and complaints
If you're having problems with a dog, you can speak to the dog's owner. Otherwise you can speak to your local council.
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Complain about discrimination
Found in Law, crime and justice / Human rights in NZ / Complain about discrimination
Discrimination is illegal — you have the right to complain.
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Complain about a privacy breach
Found in Consumer rights and complaints / How to complain / Complain about a privacy breach
You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.
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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.