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  • How to order a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / How to order a name change certificate

    It’s easiest to order a name change certificate online. You can also order by phone, post, or in person.

  • Renewing your student visa

    Found in Immigration and visas / Get a New Zealand student visa / Renewing your student visa

    Most students must renew their student visa each year. You can do this yourself online or by paper.

  • Request information from the government

    Found in Engaging with government / Request information from the government

    You can make an official information request to the organisation or person you think holds the information you want.

  • SuperGold cards

    Found in Tax, benefits and finance / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Register as a citizen by descent and get a passport

    Found in Passports, citizenship and identity / New Zealand citizenship / Register as a citizen by descent and get a passport

    If you are a citizen by descent, you must register your citizenship before you can get a New Zealand passport.

  • Get a non-disclosure direction

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records / Get a non-disclosure direction

    You can block access to your birth, marriage, civil union and name change records if your safety is at risk.

  • What is a credit record

    Found in Consumer rights and complaints / Debt and credit records / What is a credit record

    Find out what is on a credit record, who can access your credit record, and your rights to change information on it.

  • Placing a child for adoption

    Found in Family and whānau / Adoption and fostering / Placing a child for adoption

    Your child can be adopted by another family if you’re not able to look after them.

  • Change your gender on your official ID

    Found in Passports, citizenship and identity / Changing your gender / Change your gender on your official ID

    If you’ve changed your gender, or if your gender has been wrongly recorded, you can update your official identification. You can record your gender as M (male), F (female) or X (gender diverse).

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