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  • Using a personal medical alarm

    Found in Health / Help in your home / Personal medical alarms / Using a personal medical alarm

    The alarm is set up to suit your personal circumstances. You’ll learn how to use it when it’s installed and find out how you can get help when you need it.

  • Fines, penalties and losing your licence

    Found in Transport / Driving fines and penalties / Fines, penalties and losing your licence

    You must follow the road rules for your safety and the safety of others when you drive. If you do not, you can be fined or have your driver licence or car taken off you.

  • Working after 65: ACC levies and entitlements

    Found in Work / Working after 65: ACC levies and entitlements

    If you work after you turn 65, you still pay ACC levies. You can claim for treatment of injuries, but if you have an accident and can't work, your entitlement to weekly compensation changes.

  • How to apply for a visitor visa

    Found in Immigration and visas / Visitor visas and the NZeTA / How to apply for a visitor visa

    If you come to New Zealand on a holiday, you might need to apply for a visitor visa before you arrive. Work out what you need to do to apply.

  • Replace your driver licence if it’s been lost or stolen

    Found in Transport / Driver licences / Replace your driver licence if it’s been lost or stolen

    If you lose your licence or it’s been stolen, replace it as soon as you can — you can be fined for driving without it.

  • Days in lieu (alternative holidays)

    Found in Work / Public holidays and work / Days in lieu (alternative holidays)

    If you work on a public holiday and it’s a day you usually work, you may get a paid day off you can take later. This is usually called an alternative holiday or a day in lieu.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Proof of citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship

    What to do if you have lost your New Zealand citizenship certificate, or if you need to prove whether or not you are a New Zealand citizen.

  • Complain about a privacy breach

    Found in Consumer rights and complaints / How to complain / Complain about a privacy breach

    You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.

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