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  • Borrowing against the value of your home

    Found in Housing and property / Borrowing against the value of your home

    If you own a home, you may be able to borrow money if you’ve paid off enough of your loan. The type of loan you get depends on your circumstances.

  • Civil unions

    Found in Family and whānau / Getting married / Civil unions

    A civil union is the formalisation of a relationship between two people, regardless of gender, in accordance with the Civil Union Act 2004. Some overseas countries may not recognise New Zealand civil unions so you may want to seek independent legal advice before deciding to enter into a civil union. A celebrant must conduct your civil union.

  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Taking parental leave

    Found in Work and tax / Take leave from work / Parental leave / Taking parental leave

    As well as maternity and paternity leave, there are other leave options for eligible parents and carers. You may be able to get parental leave payments from the government.

  • Personal care and welfare enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Personal care and welfare enduring power of attorney

    This enduring power of attorney (EPA or EPOA) gives someone you trust the power to make decisions about your personal care and welfare if you’re unable to.

  • Complain about your financial services provider

    Found in Consumer rights and credit records / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Change or get a tax code

    Found in Work and tax / Tax and ACC levies / Change or get a tax code

    If you start or stop work, remember that you may need to change the tax code you use for any other sources of income, such as NZ Superannuation, investments or another job.

  • Where to start — when you need home help

    Found in Health / Help in your home / Where to start — when you need home help

    You may qualify for home help if day-to-day tasks are hard due to an ongoing illness, injury, age-related health problems or you’re a disabled person.

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