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  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Check if you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Check if you are a citizen

    To find out if you are a New Zealand citizen, use the online tool or ask the Citizenship Office.

  • How to get an IRD number

    Found in Tax, benefits and finance / Get an IRD number / How to get an IRD number

    It’s important to get an IRD number as all your tax, entitlements (like student loan or Working for Families Tax Credits) and personal details are linked to this number.

  • How to request an NZeTA

    Found in Immigration and visas / Visitor visas and the NZeTA / How to request an NZeTA

    Find out how to request an NZeTA (New Zealand electronic Travel Authority) and how much it costs. Allow 72 hours for your request to be processed.

  • Copyright and attribution

    Found in Using this website / Copyright and attribution

    Nearly all Govt.nz content is licensed under Creative Commons. This means you must make it clear that any content you use comes from the Govt.nz website and is owned by the Crown.

  • Human rights and freedoms

    Found in Law, crime and justice / Human rights in NZ / Human rights and freedoms

    All New Zealanders are entitled to basic human rights and freedoms to protect them from unlawful discrimination. Find out about your rights, and how to get help or make a complaint.

  • Prison life and going to prison

    Found in Law, crime and justice / Prison life / Prison life and going to prison

    If you’re convicted of a crime and sentenced to a prison term, or if you’re awaiting trial or sentencing without bail, you’ll go to prison.

  • When you have a problem at work

    Found in Work / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Your last pay when you leave a job

    Found in Work / Your last pay when you leave a job

    If you leave, retire, are fired or made redundant from a job, check that your final pay and deductions are correct.

  • Māori culture and heritage

    Found in History, culture and heritage / Māori language, culture and heritage / Māori culture and heritage

    Māori culture is a big part of NZ’s identity, so respecting, preserving and promoting it is vital.

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