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  • Renew or replace a child passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace a child passport

    Renewing a child's passport costs $125. Child passports are valid for 5 years. Once a child turns 16 their passport is valid until it expires or is cancelled. After that, they must renew their passport as an adult.

  • If you do not meet a requirement

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / If you do not meet a requirement

    In rare cases, the Minister of Internal Affairs might grant New Zealand citizenship to someone who does not meet all the requirements.

  • Who can move into residential care

    Found in Health / Rest homes and residential care / Who can move into residential care

    When you can no longer manage in your own home, you can move into a rest home or hospital. Talk to your doctor or other health professionals about the level of care you need.

  • Your rights after being arrested

    Found in Law, crime and justice / The courts / Your rights after being arrested

    When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.

  • Help with housing and paying rent

    Found in Housing and property / Get financial help with housing / Help with housing and paying rent

    If you’re having trouble finding or affording a stable home, you may be able to get access to low-cost housing or help with accommodation costs.

  • Requirements for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship

    Before you apply, check you meet the requirements to become a New Zealand citizen.

  • Refugees coming to New Zealand

    Found in Immigration and visas / Refugees coming to New Zealand

    Over 1,000 people come to New Zealand every year as refugees. Find out who can come here as a refugee and how the New Zealand government helps them resettle here.

  • Get a copy of a WW1 service record

    Found in History, culture and heritage / New Zealand's history / Get a copy of a WW1 service record

    Archives New Zealand is in the process of putting the military records of everyone who served in World War I online.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

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