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Apply for a child's first passport
Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Apply for a child's first passport
Child passports are for children aged 15 and under. They cost $125 and are valid for 5 years. When a child turns 16, their passport is still valid until it expires or is cancelled.
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Renew or replace a child passport
Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace a child passport
Renewing a child's passport costs $125. Child passports are valid for 5 years. Once a child turns 16 their passport is valid until it expires or is cancelled. After that, they must renew their passport as an adult.
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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Fences, driveways and drains
Found in Housing and property / Neighbourhood problems / Fences, driveways and drains
Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.
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Building your own home
Found in Housing and property / Building and renovating / Building your own home
There are laws you need to comply with when you’re building — whether you're hiring a builder or doing the work yourself.
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School zones, reviews and equity funding
Found in Education / School and college / School zones, reviews and equity funding
Find out if you live in a school’s zone, how the school is performing and what level of equity funding it gets based on the Equity Index.
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Lottery grants for disabled people
Found in Health / Financial help and services / Lottery grants for disabled people
Grants funded by Lotto help to pay for equipment for disabled people who want to be more closely involved in their communities.
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Not returning to your job from parental leave
Found in Work / Parental leave / Not returning to your job from parental leave
You can decide to leave your job and resign at any time while you’re on parental leave. You just need to give the correct notice and it may affect any holiday pay you’re due.
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Change your name on your driver licence
Found in Passports, citizenship and identity / Changing your name / Change your name on your driver licence
If you legally change your name, you don't have to replace your driver licence — but you can if you want to. You'll need to provide an original document that shows the change.