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  • Terms of use

    Found in Using this website / Terms of use

    By viewing and using this site, you agree to these Terms of use.

  • Coping without a car if you’re over 65

    Found in Transport / Coping without a car if you’re over 65

    A SuperGold Card gives you free or cheaper public transport. If you’re ill or have trouble getting around, you can apply for help paying for taxis. Some local councils also offer transport services.

  • Finding information about your adoption

    Found in Family and whānau / Adoption and fostering / Finding information about your adoption

    If you were born in New Zealand and you're adopted, once you turn 20 you can request your pre-adoptive birth certificate and information about your adoption records held by Oranga Tamariki.

  • When you have a problem at work

    Found in Work / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Buying a house, apartment or a rental property

    Found in Housing and property / Buying or selling a home / Buying a house, apartment or a rental property

    Learn about the house buying process. Work out what you can afford before you start looking at properties.

  • Check if you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Check if you are a citizen

    To find out if you are a New Zealand citizen, use the online tool or ask the Citizenship Office.

  • Apply for your first adult passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Apply for your first adult passport

    If you are 16 or older, you need an adult passport. Adult passports cost $215 and are valid for 10 years.

  • If you lived or worked overseas

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you lived or worked overseas

    If you lived or worked in another country you may be able to get their social security pension. When you apply for NZ Superannuation or the Veteran's Pension, apply for these pensions at the same time.

  • Renew or replace your adult passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace your adult passport

    Renewing an adult New Zealand passport costs $215. Adult passports are valid for 10 years.

  • In Australia

    Found in Government A-Z / Births, Deaths and Marriages / Births, Deaths and Marriages contact information / In Australia

    Our Sydney office is open by appointment only, from 10am to 3pm (excluding public holidays).

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