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Terms of use
Found in Using this website / Terms of use
By viewing and using this site, you agree to these Terms of use.
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Coping without a car if you’re over 65
Found in Transport / Coping without a car if you’re over 65
A SuperGold Card gives you free or cheaper public transport. If you’re ill or have trouble getting around, you can apply for help paying for taxis. Some local councils also offer transport services.
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Finding information about your adoption
Found in Family and whānau / Adoption and fostering / Finding information about your adoption
If you were born in New Zealand and you're adopted, once you turn 20 you can request your pre-adoptive birth certificate and information about your adoption records held by Oranga Tamariki.
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When you have a problem at work
Found in Work / Workers’ rights / When you have a problem at work
If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.
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Buying a house, apartment or a rental property
Found in Housing and property / Buying or selling a home / Buying a house, apartment or a rental property
Learn about the house buying process. Work out what you can afford before you start looking at properties.
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Check if you are a citizen
Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Check if you are a citizen
To find out if you are a New Zealand citizen, use the online tool or ask the Citizenship Office.
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Apply for your first adult passport
Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Apply for your first adult passport
If you are 16 or older, you need an adult passport. Adult passports cost $215 and are valid for 10 years.
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If you lived or worked overseas
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you lived or worked overseas
If you lived or worked in another country you may be able to get their social security pension. When you apply for NZ Superannuation or the Veteran's Pension, apply for these pensions at the same time.
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Renew or replace your adult passport
Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace your adult passport
Renewing an adult New Zealand passport costs $215. Adult passports are valid for 10 years.
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In Australia
Found in Government A-Z / Births, Deaths and Marriages / Births, Deaths and Marriages contact information / In Australia
Our Sydney office is open by appointment only, from 10am to 3pm (excluding public holidays).