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Complain about something you bought
Found in Consumer rights and complaints / How to complain / Complain about something you bought
If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.
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Health requirements for a student visa
Found in Immigration and visas / Get a New Zealand student visa / Before you apply for a student visa / Health requirements for a student visa
You need to be healthy to get a student visa in NZ. Depending on where you're from and how long you want to stay, you may need to provide health certificates with your application.
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Order a birth certificate
Found in Passports, citizenship and identity / Proving and protecting your identity / Order a birth certificate
New Zealand birth certificates are a record of birth. You can order a birth certificate online. It costs $33 for a standard certificate.
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Home modifications
Found in Health / Help in your home / Home modifications
Improving safety in your home by installing hand rails or a ramp can help you manage more easily in your home if you have a disability or an injury.
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How to make a submission on a bill
Found in Engaging with government / Consultations — have your say / How to make a submission on a bill
How to find out what parliamentary bills are open for public feedback and options for how to make a submission.
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Language requirements
Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Language requirements
You need to be able to hold a basic conversation in English to get New Zealand citizenship.
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How to make a complaint
Found in Engaging with government / Complain about a government department / How to make a complaint
If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.
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Paying for heating
Found in Health / Help in your home / Paying for heating
If you're ill or have a disability, you can apply for help with the cost of heating your home. What you can get depends on your circumstances and also your income and assets.
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Debt collection and repossession
Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession
Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.
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Complain about your financial services provider
Found in Consumer rights and complaints / How to complain / Complain about your financial services provider
If you have a problem with your bank, insurance company or financial adviser, you can make a complaint.