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  • Get a visa to visit another country

    Found in Leaving NZ / Moving or travelling overseas / Get a visa to visit another country

    Check which visas you'll need and organise to get them well ahead of your travel dates.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • How to pay tax

    Found in Tax, benefits and finance / Tax / How to pay tax

    If you’re earning any sort of income, you have to pay tax. Make sure you're paying the right amount so you do not end up with a large bill.

  • Apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Apply for NZ citizenship

    Complete and submit your application for New Zealand citizenship by grant.

  • How to pay the International Visitor Levy

    Found in Immigration and visas / Visitor visas and the NZeTA / How to pay the International Visitor Levy

    Most people visiting New Zealand for a short period of time must pay the NZD$35 International Visitor Conservation and Tourism Levy (IVL).

  • Apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Apply for NZ citizenship

    Complete and submit your application for New Zealand citizenship by grant.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Applying for a benefit

    Found in Tax, benefits and finance / Benefits and allowances / Applying for a benefit

    You need to apply for most benefits online, then meet with a case manager before your application is accepted and you start being paid.

  • Legal help when being harassed

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Legal help when being harassed

    If you're being harassed by someone you're not in a relationship with, you can apply for a restraining order.

  • Translating documents into English

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents / Translating documents into English

    Get a document translated into English so you can use it in NZ.

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