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  • Providing information when making financial transactions

    Found in Consumer rights and credit records / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

  • If you’re fired or unfairly dismissed

    Found in Work and tax / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Your consumer rights

    Found in Consumer rights and credit records / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Payment dates for NZ pensions

    Found in Benefits, pensions and financial support / NZ Superannuation and the Veteran’s Pension / Payment dates for NZ pensions

    NZ Super and Veteran’s Pension are paid every 2 weeks on a Tuesday. If there’s a public holiday, payments are made earlier.

  • Renovating your home

    Found in Housing and property / Building and renovating / Renovating your home

    If you’re renovating, make sure you use licensed tradespeople and get consents where you need them.

  • Building your own home

    Found in Housing and property / Building and renovating / Building your own home

    There are laws you need to comply with when you’re building — whether you're hiring a builder or doing the work yourself.

  • Passports and visas when you go to Australia

    Found in Leaving NZ / Travel or move to Australia / Passports and visas when you go to Australia

    Most NZ citizens can visit, live and work in Australia without applying for a tourist or work visa. NZ permanent residents need to apply for visas to Australia.

  • Total Mobility card

    Found in Health / Financial help and services / Total Mobility card

    If you're eligible, you can get discounted taxi fares if you cannot use public transport because of a disability.

  • Rental properties and healthy homes standards

    Found in Housing and property / Insulation and energy efficiency / Rental properties and healthy homes standards

    To improve the quality of rental properties in New Zealand, landlords need to meet the healthy homes standards.

  • NZ’s natural resources

    Found in Recreation and the environment / NZ’s natural resources

    Find out how we manage and protect our natural resources.

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