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  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with the cost of the funeral, burial or cremation. In some circumstances, you might be entitled to help with living expenses or childcare.

  • Consumer laws

    Found in Consumer rights and complaints / Consumer laws

    Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • What you need to do when someone dies

    Found in Family and whānau / Death and bereavement / What you need to do when someone dies

    An overview of what you might need to do after the death of a loved one.

  • Change a civil union to a marriage

    Found in Family and whānau / Getting married / Civil unions / Change a civil union to a marriage

    You can change your civil union to a marriage (or your marriage to a civil union) without dissolving your current relationship. You need to complete a form and hold another marriage or civil union ceremony.

  • Freedom camping

    Found in Recreation and the environment / Freedom camping

    Freedom camping is when you camp on public land that isn’t a recognised camping ground or holiday park. Make sure you plan your journey and respect the area you camp in.

  • Māori culture and heritage

    Found in History, culture and heritage / Māori language, culture and heritage / Māori culture and heritage

    Māori culture is a big part of NZ’s identity, so respecting, preserving and promoting it is vital.

  • Pay a speeding ticket, infringement fee or parking ticket

    Found in Law, crime and justice / Paying fines / Pay a speeding ticket, infringement fee or parking ticket

    Paying fees and tickets online, what happens if you do not pay on time, and how to dispute them.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

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