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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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If you’re fired or unfairly dismissed
Found in Work / Workers’ rights / If you’re fired or unfairly dismissed
If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.
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How many annual holidays you get
Found in Work / Annual holidays / How many annual holidays you get
All employees are entitled to at least 4 weeks’ paid annual holidays (annual leave) for each year they have worked for their employer.
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Your last pay when you leave a job
Found in Work / Your last pay when you leave a job
If you leave, retire, are fired or made redundant from a job, check that your final pay and deductions are correct.
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Contact details by topic
Found in Contact details by topic
If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.
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Landcorp
Found in Government A-Z / Landcorp
Their role is to: develop the best systems for dairy, sheep, beef and deer farming genetically improve livestock offer a farm management service.
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Mercury NZ Limited
Found in Government A-Z / Mercury NZ Limited
Mercury NZ Ltd is an electricity generator and energy retailer. They own and operate the Waikato hydro scheme, consisting of 9 hydro stations along the Waikato River.
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Genesis Energy Limited
Found in Government A-Z / Genesis Energy Limited
They own: Huntly Power Station Tongariro Power Scheme Waikaremoana Hydro Scheme Hau Nui wind farm Tekapo Power Scheme.
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Predator Free 2050
Found in Government A-Z / Predator Free 2050
The Predator Free New Zealand Trust is an independent trust established in 2013 to help connect the myriad of people involved in conservation – including agencies, community groups, landowners, iwi and farmers – and engage all New Zealanders in a predator free vision.