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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Find a doctor
Found in Health / Doctors, dentists and prescriptions / Find a doctor
Doctors and practice nurses work in a general practice (medical centre). Find a medical centre to enrol with.
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Lottery grants for disabled people
Found in Health / Financial help and services / Lottery grants for disabled people
Grants funded by Lotto help to pay for equipment for disabled people who want to be more closely involved in their communities.
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Change a civil union to a marriage
Found in Family and whānau / Getting married / Civil unions / Change a civil union to a marriage
You can change your civil union to a marriage (or your marriage to a civil union) without dissolving your current relationship. You need to complete a form and hold another marriage or civil union ceremony.
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Help paying for early childhood education
Found in Education / Help paying for early childhood education
All 3, 4 and 5-year-olds can get up to 20 hours of early childhood education (ECE) fully funded by the Ministry of Education.
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Complain about your utility provider
Found in Consumer rights and complaints / How to complain / Complain about your utility provider
If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.
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Your consumer rights
Found in Consumer rights and complaints / Your consumer rights
You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.
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Transfer to a different residential care facility
Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility
You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.
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Personal care at home
Found in Health / Help in your home / Personal care at home
If you need help with daily activities like showering or getting dressed, support is available to make these tasks safer and easier for you.
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Free health checks for children under 14
Found in Health / Free health services for children / Free health checks for children under 14
Your child’s health will be checked regularly while they grow.