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Consumer laws
Found in Consumer rights and complaints / Consumer laws
Find out what laws protect you when buying from, or sharing your information with, businesses selling in New Zealand and online.
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Free health advice
Found in Health / Public health services / Free health advice
Find out who to contact to get free health advice for you and your family.
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What you can and cannot bring with you into New Zealand
Found in Immigration and visas / Bringing things into New Zealand / What you can and cannot bring with you into New Zealand
There are biosecurity and customs rules about what you can and cannot bring into New Zealand.
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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Where to start when thinking about residential care
Found in Health / Rest homes and residential care / Where to start when thinking about residential care
If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.
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Veteran's Pension
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension
If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.
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Check if you need an NZeTA or a visitor visa
Found in Immigration and visas / Visitor visas and the NZeTA / Check if you need an NZeTA or a visitor visa
If you come to New Zealand on a holiday, you may need to get an NZeTA or a visitor visa.
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Changing your study plans
Found in Immigration and visas / Get a New Zealand student visa / Changing your study plans
If you want to change what or where you’re studying, you’ll need to apply for a variation of conditions to your current visa. In some situations you may need to get a new visa.
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If you get ACC payments and NZ Super
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you get ACC payments and NZ Super
You can get ACC payments and NZ Super payments at the same time, but only for 2 years.
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Help with housing and paying rent
Found in Housing and property / Get financial help with housing / Help with housing and paying rent
If you’re having trouble finding or affording a stable home, you may be able to get access to low-cost housing or help with accommodation costs.