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  • Rates rebate calculator

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Rates rebate calculator

    Use the calculator to work out how much you might get as a rates rebate. This is an estimate only — your council will assess the actual amount when you apply.

  • Before you travel

    Found in Leaving NZ / Before you travel

    Avoid surprises — before you go, find and check your passport, pay your fines and check if there are any special travel requirements for the countries you’re visiting.

  • Get a death certificate

    Found in Family and whānau / Death and bereavement / Get a death certificate

    You might need a death certificate if you’re administering someone’s estate or applying for a funeral grant from Work and Income or ACC.

  • Paying for residential care

    Found in Health / Rest homes and residential care / Paying for residential care

    You may need to pay for your care, but you could get government help. Check what support is available and what it costs.

  • Scams

    Found in Law, crime and justice / Scams

    Learn to recognise and protect yourself from scams. If you think you’ve been scammed, report it straight away.

  • If you’re fired or unfairly dismissed

    Found in Work and tax / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • How to order a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / How to order a name change certificate

    It’s easiest to order a name change certificate online. You can also order by phone, post, or in person.

  • Order a marriage certificate

    Found in Family and whānau / Getting married / Order a marriage certificate

    Your New Zealand marriage certificate is an official record of your marriage. It costs $35 to have it posted to you. You can order your certificate online.

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