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  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Choose your residential care

    Found in Health / Rest homes and residential care / Choose your residential care

    You choose the rest home or hospital that you want to move to and can afford.

  • Getting help with your budget

    Found in Family and whānau / Financial help for your family / Getting help with your budget

    There are community services that can help you manage your finances.

  • After you apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / After you apply for NZ citizenship

    Find out what happens after you apply for citizenship.

  • Using a personal medical alarm

    Found in Health / Help in your home / Personal medical alarms / Using a personal medical alarm

    Learn about the types of services and equipment provided when you get a personal medical alarm. Find out how to call for help, and what to do if you no longer need the alarm.

  • Typography

    Found in About this website / Typography

    Govt.nz’s typefaces, text sizes and spacing, and links.

  • Govt.nz principles, vision and goals

    Found in About this website / Govt.nz principles, vision and goals

    Govt.nz is here to make it easier for you to find and use government information and services online.

  • SuperGold cards

    Found in Tax, benefits and finance / SuperGold cards

    Who can get a SuperGold or Veteran SuperGold card, how to replace a lost card, where you can use the card in New Zealand and Australia. The card is issued by the Ministry of Social Development (MSD).

  • Scams

    Found in Law, crime and justice / Scams

    Taking care can help you avoid scams. If you think you’ve been scammed, report it straight away.

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