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  • Jury service

    Found in Law, crime and justice / The courts / Jury service

    If you're enrolled to vote, you can be asked to serve on a jury once every 2 years.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Changing your name when you get married

    Found in Family and whānau / Getting married / Changing your name when you get married

    In New Zealand, you don’t usually have to do anything special if you want to change your name after you get married or have a civil union.

  • Appearing in court

    Found in Law, crime and justice / The courts / Appearing in court

    You’ll first appear to enter a plea. If you plead not guilty, you’ll appear again at a later date. If you plead guilty, you’ll either be sentenced immediately or appear later for sentencing.

  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Fences, driveways and drains

    Found in Housing and property / Neighbourhood problems / Fences, driveways and drains

    Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.

  • Payment dates for NZ Super and Veteran’s Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Payment dates for NZ Super and Veteran’s Pension

    NZ Super and Veteran’s Pension payments are made every second Tuesday. If there’s a public holiday, payments are made earlier.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Registering your new car or truck

    Found in Transport / Buying a vehicle / Registering your new car or truck

    Cars, vans, motorcycles, mopeds and trucks need to be registered and issued number plates to be legally driven on our roads.

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