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  • Bereavement leave

    Found in Work / Bereavement leave

    If someone close to you dies, and you meet the employee eligibility criteria, you may be able to take up to 3 days of annual bereavement leave.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Learning English

    Found in Education / Learning English

    Find an English language course, and check English requirements for NZ visas and citizenship.

  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • Permanent residency and citizenship for NZers in Australia

    Found in Leaving NZ / Travel or move to Australia / Permanent residency and citizenship for NZers in Australia

    ​From 1 July 2023, NZ citizens who have been living in Australia for 4 years or more are eligible to apply directly for Australian citizenship.

  • Being deprived of NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship

    In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.

  • Changing your study plans

    Found in Immigration and visas / Get a New Zealand student visa / Changing your study plans

    If you want to change what or where you’re studying, you’ll need to apply for a variation of conditions to your current visa. In some situations you may need to get a new visa.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.

  • When someone dies overseas

    Found in Family and whānau / Death and bereavement / When someone dies overseas

    If you're travelling outside New Zealand and someone who is travelling with you dies, contact the nearest NZ embassy or Ministry of Foreign Affairs and Trade office.

  • Disability Allowance

    Found in Health / Financial help and services / Disability Allowance

    The Disability Allowance is a weekly payment from Work and Income for people who have regular, ongoing costs because of a disability.

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