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  • Use your NZ documents overseas

    Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas

    To use a document overseas it may need to be apostilled or authenticated. Apostilles and authentications are certificates that prove the signature, stamp or seal on a document is genuine.

  • Contact details by topic

    Found in Contact NZ government / Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • What to do when someone dies

    Found in Family and whānau / Death and bereavement / What to do when someone dies

    Steps to help you through the death of a loved one.

  • Noisy neighbours

    Found in Housing and property / Neighbourhood problems / Noisy neighbours

    Try asking your neighbours to be quiet if they're making too much noise. You can also complain to their landlord or the council.

  • Get a translation to use in another country

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents / Get a translation to use in another country

    When you use a NZ document in another country, you might need to get it translated. You will probably need to get it apostilled or authenticated too.

  • Pay fines from speeding, parking, safety cameras or other tickets

    Found in Law, crime and justice / Paying fines / Pay fines from speeding, parking, safety cameras or other tickets

    Pay the organisation that sent you the fine or ticket. Check how to pay online, what happens if you do not pay on time, and how to dispute them.

  • Translating official documents

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents

    If you need a document translated into English or another language, you can organise the translation yourself or use the Department of Internal Affairs Translation Service.

  • Feedback about the Govt.nz app

    Found in The Govt.nz app / Feedback

    Ask a question, suggest an improvement, or report a problem about the Govt.nz app to the Govt.nz team.

  • Feedback about the Govt.nz website

    Found in The Govt.nz website / Feedback about the Govt.nz website

    Ask a question about the Govt.nz website, suggest an improvement to the website, or report a problem about the website to the Govt.nz team.

  • If you cannot get NZ Superannuation or other benefits

    Found in Tax, benefits and finance / Managing your money in retirement / If you cannot get NZ Superannuation or other benefits

    If you cannot get any other financial support from the government, you can apply for help with day-to-day living costs and health.

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