Your options when you have a problem at work
If you've got a problem at work talk to your boss directly. If you can’t solve it you can get help from both government and other organisations. Some of this help is free.
Talk to your boss first
If you've got a problem about:
- discrimination or harassment
- unfair warnings
- bad health and safety practices
- a disagreement over your contract
- holidays or pay.
Help when you meet with your boss
You can take someone with you when you meet with your boss. It could be someone from a union or from the industry you work in.
Community law centres offer free legal information and advice to people who can't afford to see a lawyer privately.
If you're eligible, they may also be able to:
- offer ongoing legal assistance
- help you with mediation
- represent you at the Employment Relations Authority or in court.
If you and your boss can't agree
Mediation is free and private. Nothing said here can be used later on if your problem goes to the Employment Relations Authority.
If you don’t think you’re getting what you’re entitled to by law (for example, paid holidays or minimum wages) a labour inspector will make sure your work follows employment standards and laws.
If your problem still isn't solved
If mediation hasn't worked, you have other options.
You can take a personal grievance against your employer. You have to do this within 90 days from the date the problem happened.
When mediation hasn’t worked, you can bring your work problem to the Employment Relations Authority.
If you’re unhappy with the Employment Relations Authority’s decision, you can ask the Employment Court to take your case. You have to do that within 28 days of the decision.