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  • Civil unions

    Found in Family and whānau / Getting married / Civil unions

    A civil union is the formalisation of a relationship between two people, regardless of gender, in accordance with the Civil Union Act 2004. Some overseas countries may not recognise New Zealand civil unions so you may want to seek independent legal advice before deciding to enter into a civil union. A celebrant must conduct your civil union.

  • Renting

    Found in Housing and property / Renting and flatting / Renting

    Tenants, landlords and flatmates have different rights and responsibilities when renting a home or boarding house room.

  • If you get ACC payments and NZ Super

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you get ACC payments and NZ Super

    You can get ACC payments and NZ Super payments at the same time, but only for 2 years.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Donate sperm or eggs

    Found in Family and whānau / Fertility issues and assisted reproduction / Donate sperm or eggs

    You can donate sperm or eggs to someone you know, or you can contact a fertility clinic to apply to be a donor for someone you don’t know.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • Legal help when being harassed

    Found in Law, crime and justice / Abuse, harassment and domestic violence / Legal help when being harassed

    If you're being harassed by someone you're not in a relationship with, you can apply for a restraining order.

  • If you’re fired or unfairly dismissed

    Found in Work / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

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