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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by widening doorways and installing handrails, shower rails, or a ramp, can help you manage more easily if you have an ongoing illness, injury, age-related health problem or you’re a disabled person.

  • Get or renew a New Zealand passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport

    Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.

  • Working here if your partner is in NZ

    Found in Immigration and visas / Get a visa to work in NZ / Working here if your partner is in NZ

    Find out if you can get a visa to work in New Zealand. Your partner needs to have a work, student or Military visa or be a New Zealand citizen or resident.

  • Order a marriage certificate

    Found in Family and whānau / Getting married / Order a marriage certificate

    Your New Zealand marriage certificate is an official record of your marriage. It costs $33 to have it posted to you. You can order your certificate online.

  • Complain about a marriage or civil union celebrant

    Found in Family and whānau / Getting married / Complain about a marriage or civil union celebrant

    If you have a serious problem with a marriage or civil union celebrant not performing their legal duties before, during or after your ceremony, you can make a formal complaint about them.

  • Terms of use for the Govt.nz app

    Found in The Govt.nz app / Terms of use

    By viewing and using the Govt.nz app, you agree to these terms and conditions.

  • Citizenship test

    Found in Passports, citizenship and identity / New Zealand citizenship / Citizenship test

    From late 2027, most people who apply for New Zealand citizenship by grant will have to pass a test to become a citizen.

  • Finding information about your adoption

    Found in Family and whānau / Adoption and fostering / Finding information about your adoption

    If you were born in New Zealand and you're adopted, once you turn 20 you can request your pre-adoptive birth certificate and information about your adoption records held by Oranga Tamariki.

  • Selling your house

    Found in Housing and property / Buying or selling a home / Selling your house

    Selling your house or rental property is a big decision. Find out what’s involved and how to go about it.

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