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  • Govt.nz principles, vision and goals

    Found in The Govt.nz website / Govt.nz principles, vision and goals

    Govt.nz is here to make it easier for you to find and use government information and services online.

  • Check if you need an NZeTA or a visitor visa

    Found in Immigration and visas / Visitor visas and the NZeTA / Check if you need an NZeTA or a visitor visa

    If you come to New Zealand on a holiday, you may need to get an NZeTA or a visitor visa.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    You’ll get a care plan after your needs assessment. This plan describes the home support services and equipment you’ve been assessed as needing, who’ll provide these and when they’ll start.

  • Public attitudes to daylight saving

    Found in Recreation and the environment / Daylight saving in NZ / Public attitudes to daylight saving

    The 2008 survey found that 82% of New Zealanders approved of the 2007 extension to the period of daylight saving time.

  • How to order a name change certificate

    Found in Passports, citizenship and identity / Proving and protecting your identity / Name change certificate / How to order a name change certificate

    It’s easiest to order a name change certificate online. You can also order by phone, post, or in person.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Healthcare if you’re in NZ on a work visa

    Found in Health / Public health services / Healthcare if you’re in NZ on a work visa

    If you’re coming to NZ to work you'll need to make sure you’re covered if you have a health problem.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

Utility links and page information