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  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Home support services — reporting a problem

    Found in Health / Help in your home / Home support services — reporting a problem

    If you have a concern, contact your service provider. You can also contact the government agency that funds your care, or the Health and Disability Commissioner.

  • Making a statutory declaration

    Found in Law, crime and justice / Making a statutory declaration

    You make a statutory declaration when you need to confirm that something is true.

  • Providing information when making financial transactions

    Found in Tax, benefits and finance / Providing information when making financial transactions

    You may be asked for information to prove who you are and where your money came from to complete certain financial transactions.

  • How to make a submission on a bill

    Found in Engaging with government / Consultations — have your say / How to make a submission on a bill

    How to find out what parliamentary bills are open for public feedback and options for how to make a submission.

  • Emergency help when you’re overseas

    Found in Leaving NZ / Emergency help when you’re overseas

    NZ Embassies can help you if something goes wrong while you’re outside NZ.

  • Your partner and NZ Superannuation

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Your partner and NZ Superannuation

    How much NZ Superannuation you get paid depends on whether you have a partner and your living arrangements.

  • Help for victims of crime

    Found in Law, crime and justice / Crimes and emergencies / Help for victims of crime

    If you or someone you care about is the victim of a crime, there's support and help available.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Using a personal medical alarm

    Found in Health / Help in your home / Personal medical alarms / Using a personal medical alarm

    The alarm is set up to suit your personal circumstances. You’ll learn how to use it when it’s installed and find out how you can get help when you need it.

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