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  • Get proof you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are a citizen

    If you have lost or damaged your New Zealand birth certificate or your citizenship certificate, you can apply for a replacement or call to check your certificate number.

  • Report a crime that's not an emergency

    Found in Law, crime and justice / Crimes and emergencies / Report a crime that's not an emergency

    Use 105 to report crimes to Police that are not urgent and do not need Emergency Services.

  • Get a death certificate

    Found in Family and whānau / Death and bereavement / Get a death certificate

    You might need a death certificate if you're administering someone's estate or applying for a funeral grant from Work and Income or ACC.

  • Apply for NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / How to apply for NZ citizenship / Apply for NZ citizenship

    Complete and submit your application for New Zealand citizenship by grant.

  • Your rights after being arrested

    Found in Law, crime and justice / The courts / Your rights after being arrested

    When you’re arrested, you have the right to get legal help before you say or do anything. You don’t have to make a statement, but you do have to tell the police some basic information about yourself.

  • Accessibility tips for using this website

    Found in About this website / Accessibility statement / Accessibility tips for using this website

    Navigate our website with browser functions, assistive technology, keyboard shortcuts and more.

  • Coping without a car if you’re over 65

    Found in Transport / Coping without a car if you’re over 65

    A SuperGold Card gives you free or cheaper public transport. If you’re ill or have trouble getting around, you can apply for help paying for taxis. Some local councils also offer transport services.

  • Help for partners staying at home

    Found in Health / Rest homes and residential care / Paying for residential care / Help for partners staying at home

    If your partner moves into a rest home or hospital, you can get financial help to stay in your home, look after your own health and visit your partner.

  • What you have to do when you’re getting a benefit

    Found in Tax, benefits and finance / Benefits and allowances / What you have to do when you’re getting a benefit

    If you're getting a benefit, NZ Superannuation or a Veteran’s Pension from Work and Income, you must let them know if your contact details or circumstances change.

  • Pay a court fine

    Found in Law, crime and justice / Paying fines / Pay a court fine

    ​You can court fines online. Speeding tickets and local council parking tickets become court fines if you don’t pay them on time.

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