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  • Child custody

    Found in Family and whānau / Separating or getting divorced / Child custody

    If your relationship ends, you need to try to resolve child custody arrangements yourselves before you can go to court.

  • What you have to do when you’re getting a benefit

    Found in Tax, benefits and finance / Benefits and allowances / What you have to do when you’re getting a benefit

    If you're getting a benefit, NZ Superannuation or a Veteran’s Pension from Work and Income, you must let them know if your contact details or circumstances change.

  • Types of citizenship: birth, descent and grant

    Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant

    There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.

  • Dates for public holidays and anniversary days

    Found in Work / Public holidays and work / Dates for public holidays and anniversary days

    Dates when employees get national public holidays and regional anniversary days.

  • Your consumer rights

    Found in Consumer rights and complaints / Your consumer rights

    You have the right to complain if something you’ve bought does not work, a service has not achieved the result that was agreed, something has not been delivered on time, or you've been misled by an advert.

  • Working here if your partner is in NZ

    Found in Immigration and visas / Get a visa to work in NZ / Working here if your partner is in NZ

    Depending on your partner’s situation, you can apply for a visa to work in New Zealand while they’re here working or studying, or if they’re a New Zealand citizen or resident.

  • Getting married overseas

    Found in Family and whānau / Getting married / Getting married overseas

    If you’re getting married or having a civil union overseas, you usually do not need to do anything in NZ beforehand — check with the country’s officials if you need to do anything there.

  • Access to your birth, marriage and name change records

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records

    Birth, death, marriage, civil union and name change records are a public register — anyone can generally request copies of someone's information. You can see who's accessed your records since 2009 or block access to them if your safety is at risk.

  • Government help with healthcare if you’re over 65

    Found in Health / Financial help and services / Government help with healthcare if you’re over 65

    If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.

  • Using a personal medical alarm

    Found in Health / Help in your home / Personal medical alarms / Using a personal medical alarm

    The alarm is set up to suit your personal circumstances. You’ll learn how to use it when it’s installed and find out how you can get help when you need it.

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