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  • How to pay the International Visitor Levy

    Found in Immigration and visas / Visitor visas and the NZeTA / How to pay the International Visitor Levy

    Most people visiting New Zealand for a short period of time must pay the NZD$100 International Visitor Conservation and Tourism Levy (IVL).

  • Find your Member of Parliament (MP)

    Found in Engaging with government / Find your Member of Parliament (MP)

    MPs represent you in Parliament. You have the right to contact an MP to discuss any issue.

  • When someone dies overseas

    Found in Family and whānau / Death and bereavement / When someone dies overseas

    If you're travelling outside New Zealand and someone who is travelling with you dies, contact the nearest NZ embassy or Ministry of Foreign Affairs and Trade office.

  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • KiwiSaver

    Found in Tax, benefits and finance / KiwiSaver

    KiwiSaver is a voluntary savings scheme to help set you up for your retirement. You can make regular contributions from your pay or directly to your scheme provider.

  • Update your name, address or other details on your driver’s licence

    Found in Transport / Driver licences / Update your name, address or other details on your driver’s licence

    Contact NZTA to update your name, gender or contact details — such as your address, phone number or email.

  • Driving in NZ if you are visiting

    Found in Transport / Driver licences / Driving in NZ if you are visiting

    Visitors don’t need a New Zealand driver licence to drive in New Zealand but you must meet some conditions.

  • Making a statutory declaration

    Found in Law, crime and justice / Making a statutory declaration

    You make a statutory declaration when you need to confirm that something is true. It’s a written statement that must be signed and witnessed by an official person face to face.

  • Government help with healthcare if you’re over 65

    Found in Health / Financial help and services / Government help with healthcare if you’re over 65

    If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.

  • Prison life and going to prison

    Found in Law, crime and justice / Prison life / Prison life and going to prison

    If you’re convicted of a crime and sentenced to a prison term, or if you’re awaiting trial or sentencing without bail, you’ll go to prison.

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