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  • Order a civil union certificate by phone

    Found in Family and whānau / Getting married / Civil unions / How to order a civil union certificate

    How to order a civil union certificate by phone.

  • Privacy and security questions and answers

    Found in The Govt.nz app / Privacy and security / Privacy and security questions and answers

    Learn about the security and privacy protections built into the Govt.nz app, including how information is protected and what data is collected.

  • Postpone or defer paying your rates

    Found in Housing and property / Get financial help with housing / Postpone or defer paying your rates

    If you own your own home, many councils let you postpone or defer paying your rates. Check with your council to find out if they offer this service and whether you are eligible.

  • Personal care and welfare enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Personal care and welfare enduring power of attorney

    This enduring power of attorney (EPA or EPOA) gives someone you trust the power to make decisions about your personal care and welfare if you’re unable to.

  • Digital wallet and credentials

    Found in The Govt.nz app / Features and releases / Digital wallet and credentials

    Learn how the Govt.nz digital wallet works, what credentials you can store, and how your information is kept secure and private.

  • Change your child's name

    Found in Passports, citizenship and identity / Changing your name / Change your child's name

    You can change your child’s name in New Zealand if they are 15 or under and a citizen or entitled to live here indefinitely. Once your child is 16, they can apply themselves with your consent.

  • Registering a new baby and getting a birth certificate

    Found in Family and whānau / Having a baby / Registering a new baby and getting a birth certificate

    Every baby born in New Zealand must be registered, usually within 2 months of being born. You can order your baby's birth certificate and apply for their IRD number at the same time.

  • Giving up your NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Giving up your NZ citizenship

    If you are becoming a citizen of a country that does not allow dual citizenship, you might have to give up your New Zealand citizenship.

  • Disability Allowance

    Found in Health / Financial help and services / Disability Allowance

    The Disability Allowance is a weekly payment from Work and Income for people who have regular, ongoing costs because of a disability.

  • How to use the app

    Found in The Govt.nz app / Support and feedback / How to use the app

    Step-by-step guidance on how to setup and use different features of the Govt.nz app.

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