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  • If you do not meet a requirement

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / If you do not meet a requirement

    In rare cases, the Minister of Internal Affairs might grant New Zealand citizenship to someone who does not meet all the requirements.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    If you have an issue with your electricity, gas, water, internet or phone provider, you have the right to complain and have the issue resolved.

  • Apply for a work visa

    Found in Immigration and visas / Get a visa to work in NZ / Apply for a work visa

    If you’re planning to work in New Zealand and you’re not a citizen or permanent resident of NZ or Australia, you’ll need a visa that lets you work.

  • Working in NZ for up to 3 months

    Found in Immigration and visas / Get a visa to work in NZ / Working in NZ for up to 3 months

    Learn about the short-term visas that allow you to work in New Zealand temporarily for business, creative industries, education, sports or specialist projects.

  • Meals, food and cooking

    Found in Health / Help in your home / Meals, food and cooking

    You can get help with making meals, doing the food shopping, paying for food and the cost of a special diet if you qualify.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Complain about a TV or radio programme or an ad

    Found in Consumer rights and complaints / How to complain / Complain about a TV or radio programme or an ad

    If you think a TV or radio programme has not followed the broadcasting standards, or an ad (on TV, radio, the internet or in print) has not followed the advertising standards, you can complain to the relevant authorities.

  • Help paying for early childhood education

    Found in Education / Help paying for early childhood education

    All 3, 4 and 5-year-olds can get up to 20 hours of early childhood education (ECE) fully funded by the Ministry of Education.

  • Apply for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Apply for a student visa

    You can apply online or use a printed form. Make sure you apply at least 8 weeks before you plan to come to New Zealand.

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