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  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Registry ceremonies

    Found in Family and whānau / Getting married / How to get married in NZ / Registry ceremonies

    A registry ceremony has standard vows and must take place during business hours on a weekday (9am to 5pm, Monday to Friday). You cannot hold the ceremony on a public holiday. You must pay $150 for the marriage licence and a set fee of $90 for the ceremony, which you pay to the celebrant in advance. You should contact your celebrant before you apply for a marriage licence to make sure they will be available.

  • When you get a flatmate in your own house

    Found in Housing and property / Renting and flatting / When you get a flatmate in your own house

    If you own a house, you can get people to occupy the spare bedrooms and help with the bills.

  • Celebrants

    Found in Family and whānau / Getting married / Celebrants

    Only registered celebrants can perform weddings or civil unions in New Zealand.

  • Taking unpaid leave

    Found in Work / Annual holidays / Taking unpaid leave

    You can take unpaid leave if your employer agrees to it. The agreement should be recorded in writing.

  • Privileges and responsibilities of a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Privileges and responsibilities of a citizen

    When you become a New Zealand citizen, you will have the same privileges as a person who was born here. You will also have the same responsibilities.

  • Family violence leave

    Found in Work / Family violence leave

    If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements.

  • How to make a complaint

    Found in Engaging with government / Complain about a government department / How to make a complaint

    If you think you’ve been treated unfairly by a central or local government agency, you can make a complaint.

  • Dog problems and complaints

    Found in Housing and property / Neighbourhood problems / Dog problems and complaints

    If you're having problems with a dog, you can speak to the dog's owner. Otherwise you can speak to your local council.

  • When you get a job offer

    Found in Work / Finding and starting a job / When you get a job offer

    Before you accept a job, you need to agree on your pay, hours and working conditions. You can apply for money to help pay the costs of starting a new job.

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