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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Coping without a car if you’re over 65
Found in Transport / Coping without a car if you’re over 65
A SuperGold Card gives you free or cheaper public transport. If you’re ill or have trouble getting around, you can apply for help paying for taxis.
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What counts as income for benefits
Found in Tax, benefits and finance / Benefits and allowances / What counts as income for benefits
When you get a benefit or allowance from Work and Income, you need to tell them what other income you get — both regular and one-off payments.
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Apprenticeships
Found in Education / Training and apprenticeships / Apprenticeships
With an apprenticeship, you can earn money while getting skills and qualifications.
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Legal help when being harassed
Found in Law, crime and justice / Abuse, harassment and domestic violence / Legal help when being harassed
If you're being harassed by someone you're not in a relationship with, you can apply for a restraining order.
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Taking parental leave
Found in Work / Parental leave / Taking parental leave
As well as maternity and paternity leave, there are other leave options for eligible parents and carers. You may be able to get parental leave payments from the government.
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Veteran’s Pension
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran’s Pension / Veteran’s Pension
If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.
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Pay a court fine
Found in Law, crime and justice / Paying fines / Pay a court fine
You can pay court fines online. Speeding tickets and local council parking tickets become court fines if you don’t pay them on time.
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111 emergency service
Found in Law, crime and justice / Crimes and emergencies / 111 emergency service
If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.
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Separating from your spouse or partner
Found in Family and whānau / Separating or getting divorced / Separating from your spouse or partner
You do not have to do anything official when you separate from your partner, but a separation agreement or separation order can help to keep things clear.
