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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If something you buy is faulty, does not arrive in time or is not what you expected, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • NZ citizenship if you are adopted

    Found in Passports, citizenship and identity / New Zealand citizenship / NZ citizenship if you are adopted

    If you were born and adopted in New Zealand you are likely to be a New Zealand citizen. If you were born or adopted outside New Zealand, you might be a citizen — if not, you may be able to apply to become one.

  • Get a non-disclosure direction

    Found in Passports, citizenship and identity / Proving and protecting your identity / Access to your birth, marriage and name change records / Get a non-disclosure direction

    You can block access to your birth, marriage, civil union and name change records if your safety is at risk.

  • Contact details by topic

    Found in Contact NZ government / Contact details by topic

    If you’re unsure who to contact, use the list below to work out which government organisation could help with your question.

  • Order a marriage certificate

    Found in Family and whānau / Getting married / Order a marriage certificate

    Your New Zealand marriage certificate is an official record of your marriage. It costs $33 to have it posted to you. You can order your certificate online.

  • Personal care and welfare enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Personal care and welfare enduring power of attorney

    This enduring power of attorney (EPA or EPOA) gives someone you trust the power to make decisions about your personal care and welfare if you’re unable to.

  • Terms of use for the Govt.nz app

    Found in The Govt.nz app / Terms of use

    By viewing and using the Govt.nz app, you agree to these terms and conditions.

  • Financial help for people with a disability or illness

    Found in Health / Financial help and services / Financial help for people with a disability or illness

    If you have a disability or illness you may be able to get an allowance, subsidy or loan to help with your expenses. Financial assistance is available for all citizens.

  • Applying for a divorce

    Found in Family and whānau / Separating or getting divorced / Applying for a divorce

    To divorce your spouse or civil union partner, you can apply for a dissolution order through the Family Court. There is criteria you need to meet and an application fee when you apply.

  • Create an enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Create an enduring power of attorney

    Complete a form for each enduring power of attorney (EPA or EPOA) you want to create. Save on legal fees by planning ahead.

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