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  • Complain about something you bought

    Found in Consumer rights and complaints / How to complain / Complain about something you bought

    If you buy products that do not work like they’re meant to, are faulty, or have not arrived in time or in acceptable condition, the Consumer Guarantees Act gives you the right to claim a refund, repair or replacement.

  • Planning for retirement

    Found in Work / Retiring from work / Planning for retirement

    It pays to plan for your retirement as early as possible.

  • Get proof you are not a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are not a citizen

    You can get a certificate that proves you are not a New Zealand citizen.

  • Types of citizenship: birth, descent and grant

    Found in Passports, citizenship and identity / New Zealand citizenship / Types of citizenship: birth, descent and grant

    There are 3 main types of New Zealand citizenship: by birth, by descent and by grant.

  • What you can and cannot bring with you into New Zealand

    Found in Immigration and visas / Bringing things into New Zealand / What you can and cannot bring with you into New Zealand

    There are biosecurity and customs rules about what you can and cannot bring into New Zealand.

  • Being deprived of NZ citizenship

    Found in Passports, citizenship and identity / New Zealand citizenship / Changing your citizenship status / Being deprived of NZ citizenship

    In rare circumstances, the Minister of Internal Affairs can take away your New Zealand citizenship. You will no longer be able to use a New Zealand passport and you might not be allowed to live here.

  • Veteran's Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension

    If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.

  • Deposit an overseas divorce or dissolution certificate

    Found in Family and whānau / Getting married / Deposit an overseas divorce or dissolution certificate

    If you got married or had a civil union in New Zealand and legally ended the relationship overseas through a divorce or dissolution, you can get this information added to your marriage or civil union certificate.

  • Paying tax if you come to work in NZ

    Found in Tax, benefits and finance / Tax / Paying tax if you come to work in NZ

    If you’re coming to NZ to work, you’ll need to pay tax.

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