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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Vehicle licensing and road user charges
Found in Transport / Keeping a vehicle on the road / Vehicle licensing and road user charges
To be on the road legally, your car needs to have a current licence. You’ll also need to pay road user charges (RUC) if your vehicle runs on diesel or electricity, or both — including plug-in vehicles that run on petrol.
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Accessibility statement
Found in The Govt.nz website / Accessibility statement
The current state of accessibility on Govt.nz and how improvements are being made.
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Bring family to New Zealand
Found in Immigration and visas / Live in New Zealand / Bring family to New Zealand
There are visa options available for bringing partners, parents, and dependent children to New Zealand.
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Use RealMe to prove your identity online
Found in Passports, citizenship and identity / Proving and protecting your identity / Use RealMe to prove your identity online
Use RealMe to prove who you are online and securely access many government and private sector services online.
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Fences, driveways and drains
Found in Housing and property / Neighbourhood problems / Fences, driveways and drains
Neighbours should share the costs for fences and shared driveways. You may share the costs for some drains.
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Complain about a privacy breach
Found in Consumer rights and complaints / How to complain / Complain about a privacy breach
You can complain if your personal information is being revealed without your agreement or if an organisation refuses to let you see information about you.
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Get or renew a New Zealand passport
Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Get or renew a New Zealand passport
Apply online to get or renew a passport for yourself or your child. Adult passports are valid for 10 years. Child passports are valid for 5 years.
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Veteran's Pension
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension
If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.
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How to pay tax
Found in Tax, benefits and finance / Tax / How to pay tax
Some types of income have the tax taken out (deducted) before you receive it. For all other income you need to declare it to Inland Revenue and pay the tax.