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Complain to the Ombudsman
Found in Engaging with government / Complain about a government department / Complain to the Ombudsman
If you cannot solve a problem with a government agency, you can complain to the Ombudsman.
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Home modifications
Found in Health / Help in your home / Home modifications
Improving safety in your home by installing hand rails or a ramp can help you manage more easily in your home if you have a disability or an injury.
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Support at home after a needs assessment
Found in Health / Help in your home / Support at home after a needs assessment
As part of your needs assessment, a care plan is developed especially for you. Everyone supporting you uses this plan to deliver the services you need in your home.
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Change your name on your driver licence
Found in Passports, citizenship and identity / Changing your name / Change your name on your driver licence
If you legally change your name, you don't have to replace your driver licence — but you can if you want to. You'll need to provide an original document that shows the change.
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If you live overseas now
Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you live overseas now
If you live overseas, you may be able to keep getting some or all of your New Zealand Superannuation or Veteran’s Pension.
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Government help with healthcare if you’re over 65
Found in Health / Financial help and services / Government help with healthcare if you’re over 65
If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.
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Authentication Unit document requirements
Found in Passports, citizenship and identity / Proving and protecting your identity / Use your NZ documents overseas / Authentication Unit document requirements
Check which documents the Authentication Unit will accept.
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Choose your residential care
Found in Health / Rest homes and residential care / Choose your residential care
You choose the rest home or hospital that you want to move to and can afford.
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Seeing a specialist
Found in Health / Doctors, dentists and prescriptions / Seeing a specialist
When you see a specialist, you’ll visit a medically trained and registered healthcare professional in that field of medicine. In most cases, you need to visit your General Practitioner (GP) first so they can refer you.
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Train while you work
Found in Education / Training and apprenticeships / Train while you work
Continue to broaden your skills while working. You can become better at your job, increase your chance for a promotion or change your career entirely.