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  • Transfer to a different residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Transfer to a different residential care facility

    You can transfer to another residential care facility if you want to. Or you may have to transfer if the level of care you need has changed.

  • Getting married overseas

    Found in Family and whānau / Getting married / Getting married overseas

    If you’re getting married or having a civil union overseas, you usually do not need to do anything in NZ beforehand — check with the country’s officials if you need to do anything there.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Requirements for children

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Requirements for children

    Children do not have to meet all the same requirements as adults to get New Zealand citizenship.

  • Your care plan after a needs assessment

    Found in Health / Help in your home / Your care plan after a needs assessment

    You’ll get a care plan after your needs assessment. This plan describes the home support services and equipment you’ve been assessed as needing, who’ll provide these and when they’ll start.

  • Prescription charges

    Found in Health / Doctors, dentists and prescriptions / Prescription charges

    You pay a contribution to the cost of the medicines prescribed by your doctor — currently this is $5 for most items. If your medicine is not fully subsidised, you might have to pay more.

  • Change your name on your driver licence

    Found in Passports, citizenship and identity / Changing your name / Change your name on your driver licence

    If you legally change your name, you don't have to replace your driver licence — but you can if you want to. You'll need to provide an original document that shows the change.

  • If you live overseas now

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you live overseas now

    If you live overseas, you may be able to keep getting some or all of your New Zealand Superannuation or Veteran’s Pension.

  • Complain about home help and support services

    Found in Health / Help in your home / Complain about home help and support services

    Find out what to do and who to contact if you have a concern or complaint about your home support services.

  • Government help with healthcare if you’re over 65

    Found in Health / Financial help and services / Government help with healthcare if you’re over 65

    If you get NZ Super or a Veteran’s Pension, and you have a disability or health concern, you can apply for financial help or use services provided by the government to meet your health needs.

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