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  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.

  • Paying for home insulation

    Found in Housing and property / Insulation and energy efficiency / Paying for home insulation

    Find out if you can get help to pay for home insulation and efficient, fixed heating options through the Warmer Kiwi Homes programme.

  • Planning for retirement

    Found in Work / Retiring from work / Planning for retirement

    It pays to plan for your retirement as early as possible.

  • Financial help if someone dies

    Found in Family and whānau / Death and bereavement / Financial help if someone dies

    If a loved one has died, you might be able to get help with the cost of the funeral, burial or cremation. In some circumstances, you might be entitled to help with living expenses or childcare.

  • When you get a flatmate in your own house

    Found in Housing and property / Renting and flatting / When you get a flatmate in your own house

    If you own a house, you can get people to occupy the spare bedrooms and help with the bills.

  • Youth benefits

    Found in Family and whānau / Financial help for your family / Youth benefits

    Payments for young people aged 16 or 17 who cannot live with their parents, and for young parents aged 16 to 19.

  • Veteran's Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension

    If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.

  • Payroll giving

    Found in Tax, benefits and finance / Tax / Payroll giving

    You can donate money to charities and organisations directly from your pay.

  • Borrowing against the value of your home

    Found in Housing and property / Borrowing against the value of your home

    If you own a home, you may be able to borrow money if you’ve paid off enough of your loan. The type of loan you get depends on your circumstances.

  • Not returning to your job from parental leave

    Found in Work / Parental leave / Not returning to your job from parental leave

    You can decide to leave your job and resign at any time while you’re on parental leave. You just need to give the correct notice and it may affect any holiday pay you’re due.

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