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  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company or financial adviser, you can make a complaint.

  • Get a warrant of fitness or certificate of fitness

    Found in Transport / Keeping a vehicle on the road / Get a warrant of fitness or certificate of fitness

    A warrant of fitness (WoF) or certificate of fitness inspection is a regular check to make sure your vehicle is safe.

  • Request information from the government

    Found in Engaging with government / Request information from the government

    You can make an official information request to the organisation or person you think holds the information you want.

  • Renovating your home

    Found in Housing and property / Building and renovating / Renovating your home

    If you’re renovating, make sure you use licensed tradespeople and get consents where you need them.

  • Energy efficiency

    Found in Housing and property / Insulation and energy efficiency / Energy efficiency

    Work out how to save money on your energy bills, make your home more energy efficient and protect the environment.

  • Apply for a student visa

    Found in Immigration and visas / Get a New Zealand student visa / Apply for a student visa

    You can apply online or use a printed form. Make sure you apply at least 8 weeks before you plan to come to New Zealand.

  • Complain about your utility provider

    Found in Consumer rights and complaints / How to complain / Complain about your utility provider

    Make a complaint if you have a problem with your electricity, gas, water, phone, internet or an issue with access to shared property for broadband installations.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Moving into residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • How to pay tax

    Found in Tax, benefits and finance / Tax / How to pay tax

    If you’re earning any sort of income, you have to pay tax. Make sure you're paying the right amount so you do not end up with a large bill.

  • Choose the right tax code for your NZ Superannuation

    Found in Tax, benefits and finance / Tax / Choose the right tax code for your NZ Superannuation

    When you start getting NZ Super you might still have other sources of income. You need to make sure you’re using the correct tax code.

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