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  • Paying for visits to doctors

    Found in Health / Doctors, dentists and prescriptions / Paying for visits to doctors

    Ask your doctors’ practice or medical centre how much they charge for doctor visits. Children, and some people who need to visit their doctor often, can get free or cheaper visits.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Paying back your student loan

    Found in Education / Tertiary education / Paying back your student loan

    Repayments on your student loan depend on how much you earn and whether you’re based in New Zealand or living overseas.

  • If you live overseas now

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / If you live overseas now

    If you live overseas, you may be able to keep getting some or all of your New Zealand Superannuation or Veteran’s Pension.

  • Get information in an emergency or disaster

    Found in Government A-Z / National Emergency Management Agency / Get information in an emergency or disaster

    In New Zealand, you can get help before, during and after an emergency or disaster from the Ministry of Civil Defence and Emergency Management and local Civil Defence Emergency Management groups.

  • Personal medical alarms

    Found in Health / Help in your home / Personal medical alarms

    Apply for government help to pay for a monitored medical alarm service if you have an ongoing illness, an injury, age-related health problems or if you’re a disabled person.

  • How to order a civil union certificate

    Found in Family and whānau / Getting married / Civil unions / How to order a civil union certificate

    It’s easiest to order a civil union certificate online. You can also order by phone, post, or in person.

  • Child custody

    Found in Family and whānau / Separating or getting divorced / Child custody

    If your relationship ends, you need to try to resolve child custody arrangements yourselves before you can go to court.

  • Registering your new car or truck

    Found in Transport / Buying a vehicle / Registering your new car or truck

    Cars, vans, motorcycles, mopeds and trucks need to be registered and issued number plates to be legally driven on our roads.

  • How many annual holidays you get

    Found in Work / Annual holidays / How many annual holidays you get

    All employees are entitled to at least 4 weeks’ paid annual holidays (annual leave) for each year they have worked for their employer.

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