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  • Definitions of enduring power of attorney roles

    Found in Family and whānau / Power of attorney — enduring and ordinary / Definitions of enduring power of attorney roles

    These are the legal terms and definitions of the various roles for an enduring power of attorney (EPA or EPOA).

  • Home modifications

    Found in Health / Help in your home / Home modifications

    Improving safety in your home by widening doorways and installing handrails, shower rails, or a ramp, can help you manage more easily if you have an ongoing illness, injury, age-related health problem or you’re a disabled person.

  • Car seats for kids

    Found in Transport / Car seats for kids

    Kids under 7 have to be in car seats. Between 7 and 8 they have to be in a car seat if one is available.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Finding information about your adoption

    Found in Family and whānau / Adoption and fostering / Finding information about your adoption

    If you were born in New Zealand and you're adopted, once you turn 20 you can request your pre-adoptive birth certificate and information about your adoption records held by Oranga Tamariki.

  • Your Admission Agreement and care plan

    Found in Health / Rest homes and residential care / Moving into residential care / Your Admission Agreement and care plan

    When you move into a rest home or hospital you sign an Admission Agreement. This contract has information about your rights and responsibilities. Your Care Plan is the other important document that’s prepared for you.

  • Family violence leave

    Found in Work / Family violence leave

    If you, or a child in your care, are affected by domestic and family violence, you can ask your employer for paid family violence leave and flexible working arrangements.

  • Rates rebate calculator

    Found in Housing and property / Get financial help with housing / Get a rates rebate / Rates rebate calculator

    Use the calculator to work out how much you might get as a rates rebate. This is an estimate only — your council will assess the actual amount when you apply.

  • Get proof you are a citizen

    Found in Passports, citizenship and identity / New Zealand citizenship / Proof of citizenship / Get proof you are a citizen

    If you have lost or damaged your New Zealand birth certificate or your citizenship certificate, you can apply for a replacement or call to check your certificate number.

  • How to request an NZeTA

    Found in Immigration and visas / Visitor visas and the NZeTA / How to request an NZeTA

    Find out how to request an NZeTA (New Zealand electronic Travel Authority) and how much it costs. Allow 72 hours for your request to be processed.

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