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  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Community Services Card

    Found in Health / Financial help and services / Community Services Card

    Work and Income supply the Community Services Card (CSC) on behalf of the Ministry of Health to help lower healthcare costs.

  • Car seats for kids

    Found in Transport / Car seats for kids

    Kids under 7 have to be in car seats. Between 7 and 8 they have to be in a car seat if one is available.

  • Complain to the Ombudsman

    Found in Engaging with government / Complain about a government department / Complain to the Ombudsman

    If you cannot solve a problem with a government agency, you can complain to the Ombudsman.

  • Where to start when thinking about residential care

    Found in Health / Rest homes and residential care / Where to start when thinking about residential care

    If you’re looking to move into a rest home or hospital you have some big decisions to make. Find out what you first need to think about and do.

  • Free health advice

    Found in Health / Public health services / Free health advice

    Find out who to contact to get free health advice for you and your family.

  • Veteran's Pension

    Found in Tax, benefits and finance / New Zealand Superannuation and the Veteran's Pension / Veteran's Pension

    If you’ve served in NZ’s Armed Forces, you may be able to get a Veteran’s Pension when you turn 65.

  • Deposit an overseas divorce or dissolution certificate

    Found in Family and whānau / Getting married / Deposit an overseas divorce or dissolution certificate

    If you got married or had a civil union in New Zealand and legally ended the relationship overseas through a divorce or dissolution, you can get this information added to your marriage or civil union certificate.

  • Healthcare if you’re in NZ on a work visa

    Found in Health / Public health services / Healthcare if you’re in NZ on a work visa

    If you’re coming to NZ to work you'll need to make sure you’re covered if you have a health problem.

  • Paying tax if you come to work in NZ

    Found in Tax, benefits and finance / Tax / Paying tax if you come to work in NZ

    If you’re coming to NZ to work, you’ll need to pay tax.

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