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  • High Use Health Card

    Found in Health / Financial help and services / High Use Health Card

    If you visit your doctor more than 12 times in a year, talk to your doctor about the High Use Health Card to lower the cost of the visits.

  • Complain about your financial services provider

    Found in Consumer rights and complaints / How to complain / Complain about your financial services provider

    If you have a problem with your bank, insurance company, broker, buy now pay later provider or financial adviser, you can make a complaint.

  • How government works

    Found in Engaging with government / How government works

    The Government is formed after a democratic election held every 3 years.

  • Jury service

    Found in Law, crime and justice / The courts / Jury service

    If you're enrolled to vote, you can be asked to serve on a jury once every 2 years.

  • Character requirements

    Found in Passports, citizenship and identity / New Zealand citizenship / Requirements for NZ citizenship / Character requirements

    You need to show you are of good character to get New Zealand citizenship.

  • When you have a problem at work

    Found in Work / Workers’ rights / When you have a problem at work

    If you have a problem at work talk to your boss directly. If you cannot solve it you can get help from government and other organisations. Some of this help is free.

  • Paying for heating

    Found in Health / Help in your home / Paying for heating

    Apply for help with the costs of heating your home, or check advice for keeping those expenses down.

  • Order a marriage certificate

    Found in Family and whānau / Getting married / Order a marriage certificate

    Your New Zealand marriage certificate is an official record of your marriage. It costs $33 to have it posted to you. You can order your certificate online.

  • Help with mental health and addiction

    Found in Health / Help with mental health and addiction

    Specialist health services and resources for mental illness or addiction.

  • Choose the gender on your citizenship record

    Found in Passports, citizenship and identity / Changing your gender / Choose the gender on your citizenship record

    If your gender is different to what’s on your birth certificate, you can change it when you apply for NZ citizenship — or get your citizenship record updated.

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