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  • Personal care and welfare enduring power of attorney

    Found in Family and whānau / Power of attorney — enduring and ordinary / Personal care and welfare enduring power of attorney

    This enduring power of attorney (EPA or EPOA) gives someone you trust the power to make decisions about your personal care and welfare if you’re unable to.

  • Pay fines from speeding, parking, safety cameras or other tickets

    Found in Law, crime and justice / Paying fines / Pay fines from speeding, parking, safety cameras or other tickets

    Pay the organisation that sent you the fine or ticket. Check how to pay online, what happens if you do not pay on time, and how to dispute them.

  • Visiting or moving to NZ

    Found in Immigration and visas / Visiting or moving to NZ

    Find out about visas for holiday, study or work in New Zealand. Learn about arrival and departure requirements, and how to stay safe and healthy during your visit.

  • Translating official documents

    Found in Passports, citizenship and identity / Proving and protecting your identity / Translating official documents

    If you need a document translated into English or another language, you can organise the translation yourself or use the Department of Internal Affairs Translation Service.

  • Where to start — when you need home help

    Found in Health / Help in your home / Where to start — when you need home help

    You may qualify for home help if day-to-day tasks are hard due to an ongoing illness, injury, age-related health problems or you’re a disabled person.

  • Get help to find birth, death and marriage records

    Found in History, culture and heritage / Research your family history / Get help to find birth, death and marriage records

    If you do not know the year of a record you're looking for, you can ask Births, Deaths and Marriages to search for it.

  • Debt collection and repossession

    Found in Consumer rights and complaints / Debt and credit records / Debt collection and repossession

    Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.

  • What counts as income for benefits

    Found in Tax, benefits and finance / Benefits and allowances / What counts as income for benefits

    When you get a benefit or allowance from Work and Income, you need to tell them what other income you get — both regular and one-off payments.

  • Get information in an emergency or disaster

    Found in Government A-Z / National Emergency Management Agency / Get information in an emergency or disaster

    In New Zealand, you can get help before, during and after an emergency or disaster from the Ministry of Civil Defence and Emergency Management and local Civil Defence Emergency Management groups.

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